FAQs

  • How do I prepare for the photoshoot?

    To make your listing look its best on photo day, we recommend reviewing our Photoshoot Prep Checklist.

  • Will the photographer help clean the home?

    The photographer’s role is to take the photos. They may assist in adjusting pillows or turning off lights. The house must be photo-ready when they arrive. This will ensure that the photographer has enough time allotted to capture all necessary photos.

  • Can cleaning take place during the photoshoot?

    To keep things running smoothly and on time, we ask that your house is photoshoot-ready by 8:00 AM on the day of the scheduled appointment.

  • How long will the photoshoot last?

    Shooting time is approximately 20 Minutes (per service) for every 1000 Sq Ft.
    E.g., Photography and 3D tour for a 1000 sq ft home is 40 minutes of shooting time.

  • Can I tell the photographer what I want them to capture?

    If there are areas that you want to emphasize, let us know prior to the photoshoot.

  • I have multiple listings, can I request services for more than one?

    Yes! To do so, please email us at info@dronepixel.net or call/text 702.997.1429. Make sure to include Addresses and Services needed.

  • How and when will I recieve my photos?

    We will deliver the photos via email within 24 hours of our completed shoot. On most occasions, you will receive your photos by 8 am the next morning.

  • The weather is bad, should we postpone?

    Do not be scared of overcast or gloomy days. Some of our best photos are during these “bad weather” days. Unless there is rain and 40 mph, let’s continue with plans to shoot.

  • What if I need to cancel or reschedule?

    To reschedule, please give us at least 24 hours notice before your shoot. Contact us directly by phone 702.997.1429. (Rescheduling after 24 hours will forfeit your deposit)

    To cancel, find your appointment link that was sent via email or text. Select the cancel option. (Cancellations will forfeit your deposit)